The Shareholder Income Report (IR) is issued by the stockholder bank of Cogna, Banco Itaú. The issuance of the Income Report is carried out following the guidelines below:


Access the Portal


How to do my first access?

1) On the website (, click on First Access;

2) Enter your CPF number and date of birth (Individual) or CNPJ and founding date (Legal Entity);

3) Choose the option to verify your identity (phone number or email). If you cannot find your phone number and email, call our Customer Service: 0800 720 5299 (service on business days from 09:00 AM to 6:00 PM);

4) Enter the code received by email and/or phone and create your personal password;

5) Done, now you just need to enter with your CPF/CNPJ and the new password registered to access your documents.


In case of doubts or issues with access, there is an exclusive channel available for assistance on business days from 9:00 AM to 6:00 PM:


Shareholder Service

Performed on business days from 9:00 AM to 6:00 PM

3003.9285 (Whatsapp)

3003.9285 (Capitals and Metropolitan Regions)

0800.720.9285 (Other locations)



Last update: March 6, 2024